You tap the notification.
Your inbox fills the screen.
Oh no.
Please no.
Welcome to Freelancer Dreadville:
client emails that make your avocado toast turn into a painful rock in your stomach.
- I don't like it.
- Call me ASAP.
- I sent the invoice to our billing department. Speak to them.
- This price is too high. The last freelancer quoted $300.
- We changed directions. Can you make a new version by tomorrow?
Chances are that at *least* once a week you wonder:
"How do I respond to THIS email??"
You want to sound professional. But also warm. But also maintain boundaries. But also show flexibility. But also get paid. 
For less than the cost of takeout for 2, you'll walk away with:
- When (and why) you should avoid email altogether
- The hierarchy of 3 options to use when deciding on a response
- The one cardinal rule that applies to *every* sticky client email
- How to use the positivity sandwich method — without sounding patronizing
- 5 rules to crafting emails that make clients happy (not annoyed)
- 4 common email errors that most freelancers make
(and how to avoid them)
- 4 follow-up techniques that minimize your chances of getting ghosted
- The 4-part follow-up escalation method (AKA the art of strategic follow-up)
- 19 real-life examples (!) of client emails + smart responses (to look at for guidance)
The 2-page cheatsheet
without having to watch the video again.
Because as much as you love my voice
, you also have a life.)
"This masterclass was clear, concrete, and to-the-point!
I loved the tips on defusing sticky situations with clients,
especially with real-life examples."
that resolve difficult situations with win-wins.
The Client Emails Masterclass: Practical + Professional (And Sanity-Saving) Email Strategies$47
This product includes a video (viewable on a landing page) plus a downloadable PDF cheatsheet. All sales final. Because this is an instantly viewable digital product, there are no refunds.
After clicking, it can take ~30 seconds to process. Hang in there 
"Michal is as good of a presenter as she is a writer. And she’s one of the best writers I’ve ever known."
"When we asked Michal to speak at our event, we knew she would be good—she's a perfectionist after all. But wow...She's one of the best speakers we've ever had."
“Learning from Michal is the best investment I have ever made.”
Michal just has a way when it comes to crystallizing any topic, however new or complex.
I've gotten so used to her style that any other tutorials or classes I've tried literally came across as dizzying. (Yes, world-renowned pros, I'm looking at you.)
It's not their fault. It's just that once you try a resource from Michal, whether her classes, membership groups, or project walkthroughs, it's hard for anyone to match up. You come away a million times cleverer and are always glad you invested the time or money.
"Michal's classes are 100% fluff-free. If you're looking for content packed with tried-and-tested, highly implementable tips and strategies to up your game TODAY, you've come to the right address."