The Complete Customer Interview Template

Contact information

Your name

Your first name

Your last name

Your email address

Verify your email address

Your business name

Phone no.

Billing address

State/region

Your street address

Your city

ZIP

State/region

ZIP

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The Complete Customer Interview Template is the property of Scintilla LLC, or Michal Eisik Media, and may not be reproduced, shared, or sold by any other entity without express written permission.

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A customizable 33-question template that’s been refined over years (and dozens of clients)
(so you have a tried-and-true set of questions to work off)

Clear explanations of the reasoning behind each question
(so you understand why you’re asking...and can dig further if needed)

Targeted questions that access the client’s “before & afters”
(so you get a clear understanding of the “transformation” in voice-of-customer)

On-the-money questions that often get you hard numbers
(so you can ask for numbers in a non-awkward way)

Questions on the customer's considerations + priorities during the buying process
(so you know who else was on their shortlist AND why they ultimately chose you)

A copy-paste version of all 33 questions that’s easy to, well, copy-and-paste
(so you don’t waste a minute on technical stuff)

Enter your bullet points here..

The Complete Customer Interview Template$37

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